There may be a problem with the cache on your computer which needs to be deleted.
<div>
	<div>
		So I would suggest that you delete the cache or use another internet browser such as Google Chrome or Safari.</div>
	<div>
		Please go through the following steps to remove your temporary internet files. Please note that this will delete all usernames and passwords saved on any website.</div>
	<div>
		1.Open an internet page (Internet Explorer).</div>
	<div>
		2.Along the top you will see 6 options: &quot;File&quot;, &quot;Edit&quot;, &quot;View&quot;, &quot;Favourites&quot;, &quot;Tools&quot;, and &quot;Help&quot;. Click on the &quot;Tools&quot; menu.</div>
	<div>
		3.From that menu, select &quot;Internet Options&quot; located at the bottom of the menu.</div>
	<div>
		4.You should now see the Internet Options window with a series of tabs along the top.</div>
	<div>
		5.Click on the &quot;General&quot; tab.</div>
	<div>
		6.You should see a section titled &quot;Browsing History&quot;, click on the button labelled &quot;Delete&quot;. (You may only see a &quot;Delete&quot; button or Delete Files&quot;, &quot;Delete Cookies&quot;, etc.).</div>
	<div>
		7.You should now see a number of different buttons. Click the &quot;Delete Files&quot; button. A confirmation will pop up asking if you want to delete. Click the &quot;Yes&quot; or &quot;OK&quot; button. Be sure to check off &quot;delete all offline content&quot; if that box is shown.</div>
	<div>
		8.Click the &quot;Delete Cookies&quot; button. A confirmation will pop up asking if you want to delete. Click the &quot;Yes&quot; or &quot;OK&quot; button.</div>
	<div>
		9.Once you have deleted Files and Cookies, click the &quot;Close&quot; or &quot;OK&quot; button at the bottom of the screen.</div>
	<div>
		10.Click the &quot;OK&quot; button at the bottom of the Internet Options screen to close the window.</div>
	<div>
		11.Close the internet page you were on and open a new one.</div>
	<div>
		12.Log in to your AlertDriving account and try and take the test. (Uncheck the box that says &quot;remember this username&quot; before you log in.)</div>
	<div>
		If you go through these steps and it does not work, it is because you do not have administrative rights to your computer. You will need to have your IT department assist you.</div>
</div>
